Agile Capability Lead

GSK Brentford a month ago

Site Name: UK - London - Brentford
Posted Date: Mar 2 2021

Agile Coach Manager

GSK House Based

Job Purpose

Coach, train and mentor teams, individuals, and leadership in agile ways of working across team, product and portfolio. As a champion of the agile culture the coach endeavors to drive continuous improvement on new ways of working and bringing outside knowledge into the organization. The agile coach role also encompasses the creation and maintenance of the curriculum and content. The coach has the ability to deliver education on agile, design thinking, product management and portfolio management, motivating changes and adoption of ways of working in the organization. A coach is also responsible for bringing the latest in agile thinking and implementing new tools and techniques.

Key Responsibilities

  • Strategy: Being aware and internalizing the latest industry fields on agile, product and portfolio management, and developing a long term roadmap for practices, assets, tools and capability. Advocate to leadership on agile and product management strategy. Drive the implementation of ‘BRP’ (or similar) for Digital

  • Governance: Establishing governance on agile tools, assets and processes, and then consulting on overall agile delivery governance. Governance on the education process for teams and the wider organization.

  • Core Knowledge & Expertise: Staying connected and up to date with the agile environment, seeking new standards and trends to continuously improve internal expertise and capabilities. Continuously growing knowledge on agile ways of working, product management, portfolio management and design thinking, to bring into the organisation.

  • Agile Process: Craft the efficient set of tools/ways-of-working to ensure consistency, repeatability and reliability of agile execution which is compliant to GSK standards and is actively in use and followed by all projects and programs.

  • Continuous Improvement: Accountable for driving ongoing improvements on practices, assets, tools and capabilities. Applying continuous retrospectives, define setup critical metrics for the organization capability and performance to identify and measure improvement areas.

  • Quality, Risk & Compliance: Accountable for ensuring that all agile practices delivered and consulted to the organization are compliant to GSK, consumer health and industry standard.

  • Demand Management: Accountable for the management of incoming demand for coaching, consultancy and mentorship (e.g. agreeing funding, prioritisation, handling core assets). Management of new demand for education content and changes to curriculum.

  • Consultancy: A coach is responsible for ad-hoc consultancy for teams, individuals and leaders. They must maintain a high level of up to date knowledge on agile ways of working and be able to quickly analyze situations in order to provide consultation.

  • People Management: Management of CWs which have been brought onto the mentor team; ensuring they deliver to encouraged standards, onboarding and general resource management. Responsible for shadowing education and demand allocation of new coaches – nothing currently in scope here (yet)

  • Education: Accountable for maintaining and crafting the education assets, delivery of pathways, overall curriculum. Responsible to gathering feedback and continuously improving content.

Basic Qualifications

  • Degree in Computer or Information Science or Agile Practitioner Qualifications or equivalent experience

  • Completion of the VFQ Specialist Coaching Pathway

  • Significant experience in agile ways of working

  • Excellent mentor skills, and development of people skills

  • Excellent relationship management, strong influencing and interpersonal skills with all levels of the organization including senior partners

  • Experience in bootstrapping teams through the VFQ maturity model (minimum shadowing of other coaches on a bootstrap)

  • Had responsibility for developing and maintaining agile ways of working and governance that is implemented and embedded

  • Has first-hand experience in tracking and reporting progress

  • Needs to have handled and conducted critical issues to other teams and to senior partners

  • Needs to demonstrate the experience in applying routine process improvement principles to ensure agile practices are adapted to implement standard methodologies, take care of any shortcomings from lesson learnt

  • Experience in working with teams across functions and geographies

  • Excellent leadership and teamwork skills

  • Excellent workshop facilitation skills

  • Experience in crafting educational workshop materials

  • Experience in using collaboration and efficiency tools (e.g. Jira)

  • Experience in Product Management and Design Thinking

  • Clear understanding of Portfolio Management

  • Experience in adhering to compliance standards

  • Experience in analyzing current ways of working and solutioning on how to improve

  • Experience in organisational change

As a company driven by our values of Patient focus, Transparency, Respect and Integrity, we know inclusion and diversity are essential for us to be able to succeed. We want all our colleagues to thrive at GSK bringing their unique experiences, ensuring they feel good and to keep growing their careers. As a candidate for a role, we want you to feel the same way.

As an Equal Opportunity Employer, we are open to all talent. In the US, we also adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class*(*US only).

We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

Please don’t hesitate to contact us if you’d like to discuss any adjustments to our process which might help you demonstrate your strengths and capabilities. You can either call us on 0808 234 4391, or send an email [email protected]

As you apply, we will ask you to share some personal information which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially.

Important notice to Employment businesses/ Agencies

GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.

Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK’s compliance to all federal and state US Transparency requirements. For more information, please visit GSK’s Transparency Reporting For the Record site.