Night Team Leader Full time and Part time @ Look Ahead Housing and Care - Hounslow

Job Overview

2 months ago

Night Team Leader Full time and Part time

Look Ahead Housing and Care - Hounslow

Job profile


The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.


Job details


Job details

Job reference
REQ002752
Date posted
15/07/2021
Application closing date
14/08/2021
Location
Hounslow
Salary
£25,000 £18,750
Package
25 days Annual Leave (Pro Rata), Pension schemes, Staff discounts, healthcare and more.
Job category/type
Full Time, Part Time

Night Team Leader Full time and Part time

Job description

Recruiting for a two Night Team Leaders to join our Young People Services in Hounslow!


1x GBP 25,000 per annum, working 40 hours per week full time, plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

1x GBP 18,750 per annum, working 30 hours per week part time, plus 25 days Annual Leave (Pro Rata), Pension schemes, Staff discounts, healthcare and more.


Job Overview:


Hounslow is an innovative young person’s service. The service is spread over 6 sites in Hounslow and supports a broad range of service users including Looked After Children, Care Leavers, Teenage Parents as well as other young people being referred in for multiple support needs.
The service works closely with statutory services to provide wrap around support for each customer within the service. Support is provided by a large and skilled workforce with specialist roles including a therapist and mediation worker, as well as an enhanced frontline staff team of 16-day support workers and night support workers, an apprentice, peer mentors and night concierge across a number of sites.
We are recruiting for a Night Team leader to line manage 8-6 Waking Night Support Workers and lead on all aspects of health and safety management for the service. The post holder will be expected to work nights across all sites they manage and be fully involved in service delivery to ensure night support provision is in line day support provision.

The post holder you will lead and develop the skills of the night team and will work closely with the Service manager to ensure that the service delivers on all targets.

Transport mode to travel between sites out of hours would be essential to enable post holder to support staff when on shift.

Key Responsibilities:

  • Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
  • Deliver effective supervision and team meetings with staff
  • Responsible for the personal development of staff, identifying high performers and feeding into the organisation’s succession plans
  • Ensure that Key Performance Indicators (KPIs) required as part of the Contract are met and recorded correctly
  • Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
  • Participate in and monitor the initial and continuous assessment of risk and ensure the service is safe and secure environment
- Carry out other administrative tasks as relevant to the service and directed by the Contract/Operations Manager- Deliver an out of hours on-call service for region, where required
  • Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Contract / Operations Managers, as appropriate
  • Ensure Look Ahead Health and Safety policies are always adhered to and to uphold all health and safety responsibilities within relevant policies and local protocols
  • Adhere to all the policies and procedures of Look Ahead Care & Support plus those specific to the project including any statutory requirements


Person Specification:

  • A belief in young people, their potential to grow, succeed and thrive independently given the right support.
  • A passion for supporting young people to reach their potential, a ‘can do’ attitude, and a willingness to get stuck in.
  • A strong Customer focus and commitment to putting Customers’ interests and voices at the heart of all aspects of provision.
  • A commitment to asset-based approaches – considering what matters to individuals, not just what is the matter with Customers.
  • Outcomes focus and approach to working.
  • Strong self-awareness and commitment to acting as a positive role model.
  • A commitment to non-discriminatory practice and to promoting equality and diversity.
  • A commitment to acting as a corporate parent in all aspects of practice where applicable.
  • A commitment to effective joint working with partners to meet Customers needs.
  • A strong sense of personal accountability.


Skills, Knowledge and Experience:

Abilities and Skills

  • The ability to inspire teamwork and a collaborative culture.
  • The ability to motivate staff and Service Users to meet agreed goals.
  • The ability to develop staff using a variety of methods including but not limited to mentoring, coaching, and training.
  • The ability to provide high quality feedback and challenge to facilitate reflective practice and continuous service improvement.
  • The ability to manage change successfully and effectively.
  • Strong written and oral communication skills and ability to engage a range of stakeholders within and outside of the Service.
  • Strong performance, budget, and business management skills – including the ability to contingency plan.
  • Robust decision-making skills.

Knowledge and Understanding

  • Knowledge of innovative best and emerging practice in supported accommodation provision.
  • Understanding of the challenges faced by frontline support workers and ability to offer staff welfare support.
  • Understanding of and commitment to achieving best value.
  • Understanding and knowledge of relevant workplace legislation and associated duties including but not limited to those relating to human resources and health and safety.
  • Understanding and knowledge of relevant policies and procedures – such as performance and sickness management frameworks.


Essential:

  • Educated to degree level or equivalent
  • Transport mode to travel between sites out of hours


Desirable:

  • Other relevant professional memberships and/or specialist qualifications are desirable

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.


If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.


We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.


We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2020. We welcome applications from people of all backgrounds.

Similar Jobs

Sales Assistant - Twickenham

WHSmith

Twickenham

In fact, you’ll be an all-round customer service superstar, who can understand exactly what each customer wants.

Sales Assistant - Teddington

WHSmith

Teddington

In fact, you’ll be an all-round customer service superstar, who can understand exactly what each customer wants.

Sales Assistant - Richmond

WHSmith

Richmond

In fact, you’ll be an all-round customer service superstar, who can understand exactly what each customer wants.

Sample Handler

NHS Test and Trace

Bracknell Forest

Ability to work as part of a team. This role works on a shift pattern of 8am-8pm days and 8pm-8am nights. Shift pattern is 2 blocks of days then 2 blocks of…

Waking Night Support Workers Full time and Part time

Look Ahead Housing and Care

Hounslow

Provide concise and clear handovers to the team highlighting any incidents or issues during the night and any follow up actions to be completed.

Sales Assistant- Heathrow Airport - 6 Month Fixed Term Contract

WHSmith

Hounslow

Whether you’re the friendly face on one of our tills, answering queries on the shop floor - sharing your product knowledge, or ensuring our displays are always…

Team Member

Harvester

Slough

Your warm welcome, excellent service and great food will be the reason guests keep coming through our doors! Flexible shifts - to fit around the other important…

General Event Assistant

Design4Else

London

Able to work well as part of a team and on your own. Whether planning a wedding, birthday party, anniversary celebration, Bar Mitzvah, or even a corporate event…

Customer Service Assistant - Nights

BP Retail

London

As a Customer Service Assistant, you’ll spend a lot of time on the shop floor, serving barista coffee, running the till, cleaning the store and keeping the…

Presentation Agent BA Ultra Clean

Menzies Aviation

London

Working on a shift rotational basis on set hours either as part of our night shift or day shift teams. Work as part of a team with good time keeping, taking…

FOH Team Member

Incognito Cocktail Bars

Kingston upon Thames

Full training will be given but experience will be a definite advantage, all we ask is that applicants are passionate and motivated people that we can inspire…

Night Store Assistant

HMSHost UK

Euston

We are looking for passionate foodies to prepare & organise the LEON products during the night shift for our busy Kings Cross and Euston Station restaurants.

Retail Assistant - Online Picking - night shift (London - Part Time)

Iceland

London

This is a job that can offer you flexibility across a variety of shift patterns, a great rate of pay, and the opportunity to become part of a supportive and…

Night Store Assistant

HMSHost UK

King's Cross

We are looking for passionate foodies to prepare & organise the LEON products during the night shift for our busy Kings Cross and Euston Station restaurants.

Night Auditor - Ibis Styles London Gloucester Road

IBIS STYLES

London

Confident and Fit to work at nights; Providing a warm welcome and anticipating guests needs will come as second nature to you, as will be your impressive multi…

Team Member

Benefit Cosmetics LTD

Bracknell

_Team members will be required to work weekends, late nights and bank holidays_. *Teamwork*- Everyone is expected to help all team members to ensure all the…

Warehouse Operative Nights

Hermes Europe

Enfield

Work efficiently and effectively as part of a team. Our full-time contracts are 40hrs per week, either working exclusively days/nights or twilight, including…

Night Shift Operative

Food Republic Services Limited

London

Cross check orders picked by the team. Monitoring the performance of the team and reporting recurring issues to management. Strong reading and numerical skills.

Data Operator (Night Shift)

Deluxe Entertainment

London

This position is responsible for working and operating alongside all of Deluxe Digital Cinema’s operational teams. Experience with Digital Storage Systems.

Warehouse Operatives Days

Hermes Europe

Enfield

Work efficiently and effectively as part of a team. Our full-time contracts are 40hrs per week, either working exclusively days/nights or twilight, including…

Yo! Team Member

YoSushi

Windsor

Free food and drink on shift, paid breaks, fantastic working hours - with no super late nights! *A People Person: * You’re confident to engage our Guests, you…

EXPERIENCED – PART-TIME STAFF FOR TRADITIONAL LONDON PUB

The Highgate Inn

London

You will be required to work weekends and late nights until 4am on Friday’s and Saturday’s. Your main duties will include: attending to the customer’s needs by…

Warehouse Operative/Picker/Packer/Replen

All Pet Solutions

Uxbridge

Working within a team of warehouse operatives. FULL TIME = 5 days per week at minimum wage rate. Hours are 5 days out of 7 (45 hours per week) – Sunday –…

Team Member

Toby Carvery

London

Your warm welcome, excellent service and great food will be the reason guests keep coming through our doors! Flexible shifts - to fit around the other important…