Retail Manager

The Watches of Switzerland Group Knightsbridge a month ago

Are you an experienced retail management professional looking for a new opportunity?

Do you have proven experience working within a premium or luxury retail environment?

Have you got experience of clientelling, networking and events management?

Are you passionate about delivering an exceptional customer experience?

This exciting role is for someone who has had exposure to managing a large team in a high £turnover premium or luxury retail environment.

Opportunities like this don't come around too often. We are looking for an experienced and passionate Retail Manager to work closely with the General Manager in our stunning showroom located in one of the most prestigious retail locations in the world - Knightsbridge. With a recent expansion and refurbishment that includes an enhanced Rolex room this really does offer an incredible luxurious retail environment.

Our Managers are inspirational role models who play a key role in guiding, motivating and developing a team to deliver the exceptional experience our clients have come to expect. An ambassador for Watches of Switzerland and the brands we are proud to partner you will have an entrepreneurial approach, an impressive record of business development and exceptional people skills.

About you

  • A natural flair for leading and developing a high performing team
  • A proven track record in retail management ideally in a luxury environment
  • Commercially aware
  • People, sales and client focused delivering an exceptional customer service to all
  • An inspirational role model with a passion for our products

About us

Our world is one of horological obsession. A place where luxury prevails and our clients' needs are central to everything we do. Finding the luxury timepiece for our clients is what makes us tick, and we endeavour to make our showrooms and the service within them extraordinary. Our experts are on-hand for everything, from finding the perfect luxury watch to revealing some of the latest pieces from the world's most prestigious brands. Our bespoke VIP services allow clients to book an appointment to view selected pieces, in an environment tailored to their own personal needs as well as offering an all-encompassing suite of watch servicing and repairs.


Here at Watches of Switzerland, alongside a competitive salary our benefits also include sales related commission and staff discount. We have a dedicated internal training and development programme to nurture you through your career and make the most of your talent. The opportunities are endless!