Director of Sales Engineering, Delivery & Operations

OneWeb London a month ago

With OneWeb, You'll Get To:

  • Be part of the technology revolution in Space
  • Accelerate your career through fast paced experiential learning and executive-level exposure
  • Work with razor-sharp colleagues in a company where people come first

Who You Are: You're passionate about satellite communications systems and business growth. You're an successful global team leader. You're agile and love rolling up your sleeves. You read, learn, examine, and are full of ideas. You're sparked by a fast pace and new challenges. You possess superb communications skills with the ability to clearly and concisely convey information to customers and senior staff members. You want to make a real difference in the world by revolutionizing technology in Space

What You'll Do:

As the Director of Sales Engineer at OneWeb, you will play a key role in our global business growth. As the leader of the global customer facing Sales Engineering team you will build and lead a high performance customer focused team. You understand customer's business needs and match them to compelling OneWeb service solutions comprising of elements from the OneWeb product and services catalogue. Working with your team and other stakeholders you will use your broad engineering knowledge and consultative techniques to ensure that our distribution partners and service provider customers provide the best possible solutions for their customers. This hands-on team leadership role is instrumental in our revenue growth, supporting the commercial team as they drive the growth of our business in all sectors. Your role will include in-depth customer technical support, leading technical sales and demos, influencing market requirements, and driving sales.

The OneWeb Sales Engineers, and you as their leader are innovative, sharp, passionate, and professional. You will enjoy collaborating with both our sales and product teams, backed up by our engineering teams, and interacting with our customers to understand their service needs and communicate this back to the organisation. You are creative, and solution focused.

Responsibilities Include:

  • Leadership, and mentoring of the global Sales Engineering team supporting all market sectors
  • Technical pre-sales support in promoting OneWeb's products to our customers (Distribution Partners and key end users).
  • Senior engagement with key target customers to influence the early stages of the sales cycle, qualify the prospect and to shape OneWeb's product and service offering
  • Use extensive technical knowledge and analytical skills to address customer questions around capability, system performance, network integration, and competitive positioning etc
  • Operate as a principal technical expert and customer solutions engineer for OneWeb products, services and wider technologies critical to our commercial team; keep current in this technology and become a thought leader and trusted consultant to the customer base
  • Drive the communication of the capabilities of the OneWeb global network to prospective customers and assist in the capture of evolving market requirements to drive product development life cycles
  • Oversee the bid teams to provide logical, technically robust and commercially persuasive responses to formal and informal RFPs and RFIs
  • Define and oversee customer demonstrations, including developing demonstrations of common customer use cases, and pre-service end-to end service trials
  • Interface with the executives of key end-users to educate them about the key aspects of OneWeb's products and services
  • Play a central role in supporting the commercial team to drive uptake of OneWeb's products and services and increasing revenue through prospective and existing accounts
  • Define and manage the team's budget and resourcing plans , and define and manage team and personal objectives for all team members

What It Takes:

  • BSc/BEng in a relevant technical degree or equivalent (Electrical/Electronic Engineering/ Telecommunications/Computer Sciences)
  • Proven global team leadership skills
  • Proven experience in providing robust technical advice and solutions to customers in the Enterprise /Telco, Government Services, Maritime or Commercial / Business Aviation community
  • Experience in a relevant Sales Engineering / Product Development leadership position
  • Very good knowledge of end-to-end Data Network Solutions, Traffic Management and QOS
  • Knowledge of Network Routing and Network Slicing
  • An advantage would be 3GPP/LTE systems knowledge
  • An advantage would be a knowledge of Satcoms User Terminal Equipment for different service use cases
  • Strong communication skills: ability to articulate technical material to both a technical and non-technical audience verbally and as a technical author
  • Commercially astute; strong negotiation skill, and a proven ability to influence customer interactions and requirements in line with wider divisional/corporate goals
  • Willing to travel internationally with cultural awareness, and the ability to build regional market knowledge and intelligence

What We'd Love:

  • Technical understanding of existing conventional VSAT systems, HTS/VHTS systems, other LEO systems, existing sector specific satellite communications solutions for comparison and competitive positioning purposes

Where You'll Be: In our London, UK Office

OneWeb is a global leader in connectivity from Space. We are building a constellation of Low Earth Orbit satellites with a network of global gateway stations and a range of user terminals to provide an affordable, fast, high-bandwidth and low-latency broadband communications services, connected to the IoT future and a pathway to 5G. Find out more at

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