Learning & Development Lead @ Marks & Spencer - London

Job Overview

2 months ago

Learning & Development Lead

Marks & Spencer - London

Job Description:

Summary

Our people make us who we are. That’s why we have an outstanding L&D function to make sure they’re motivated with the right tools to reach their full potential. Getting the best from our employees is what L&D at M&S is all about. So you can expect a fast-paced and stimulating environment, with colleagues who deliver a service that has a real, tangible impact – both on the business and the people that work here.


As an L&D Lead, you will own and deliver the L&D plan to ensure quality learning initiatives are in place that help colleagues develop and drive a learning culture that will help achieve the business’ strategic objectives. This role will support our colleagues in Foods as well as other areas of M&S.

About the role

Your key accountabilities will include:

  • To work and consult closely with HRBPs and business leaders to translate both organisational and local strategies into learning plans that drive current and future capability.
  • To provide learning and organisational development expertise to the business unit through a deep understanding of the challenges it faces.
  • To create learning strategies and change solutions to influence both senior leaders and line managers to adopt, drive and embed new behaviour and drive culture change across the BU.
  • To support the central team with the overarching talent agenda ensuring early careers and high potential colleagues are able to access credible and value add development solutions.
  • To critically analyse complex information and data to translate into meaningful insights, providing pragmatic solutions to driving colleague capability.
  • To provide coaching and facilitation where needed, in particular to line managers and leaders (and their teams).
  • To network and develop strong relationships with learning providers and external organisational to provide insight and expertise back into the business areas.
  • To provide a level of innovation and curiosity in the development of learning solutions to ensure the offer is market leading and engaging.
  • To lead and motivate your own team of L&D experts.

About you

Your skills and experience will include

  • L&D expertise, ideally gained within Food Retail, FMCG or professional services.
  • Excellent consulting skills.
  • A strategic mindset with the ability to translate complex business challenges into effective learning solutions, but at the same time be comfortable being operational, getting involved in the delivery.
  • Coaching and facilitation skills.
  • Stakeholder management across all levels, but in particular with senior stakeholders, Directors.
  • Expert industry knowledge of L&D trends, practices and thought leadership.
  • The ability to lead and manage a team.

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