Prison Custody Officer @ Serco Plc - London

Job Overview

2 months ago

Prison Custody Officer

Serco Plc - London

Job description

HMP Thameside

40 hours a week Full Time

20 hour a week opportunities available

£27,464 - £30,196 per annum depending on experience 2 years in service.

Being a Prison Custody Officer (PCO) is not always easy but it is rewarding. You’re at the forefront of ensuring the health, safety and wellbeing of everyone around you in what can be a complicated environment. But it’s also a job where your contribution really counts, as you work to give residents structure within their lives, encourage positive choices, and ensure that they are supported on their journey to rehabilitation.

Day to day you’ll be involved in:

· Supervising prisoners in all aspects of prison wing activity

· Overseeing work and education programmes, encouraging residents to participate

· Operational matters such as prisoner headcounts, cell searching, security, and administrative processes

· Managing residents who are at risk of self-harm

Throughout this you’ll act as mentor and assure the safety, security and decency of everyone in your care, performing a pivotal role within the prison and the community it serves.

You won’t be doing this alone though. You’ll receive an eight-week Initial Training Course that will provide you with all the skills you’ll need to be an influential PCO, covering everything from control and restraint to first aid. You’ll also receive the help of our great team, with job shadowing and buddy programmes in place to support you.

What you need to do the job

Can you do it? Yes, you can - if you have the resilience, integrity and professionalism to handle an ever-changing day, irrespective of the challenging situation you may face. Your natural patience, understanding and commitment to helping people will stand you in good stead – and give you the authority needed - for this position.

Being a Prison Custody Officer demands the best, and our people come to us from a variety of backgrounds. What they will have in common is an ability to relate to people, exceptional communication skills, and a commitment to supporting their colleagues. You’ll need to possess excellent written and verbal communication skills and be able to pass a Level 2 Key Skills English and Maths (GCSE, NVQ or equivalent) test, which forms part of our assessment process.

The service that we provide to our prisoners is available every day of the year across a 24 hour period, meaning you will have to cover various shift patterns; including days, evenings, weekends, nights and bank holidays - with an average of 40 hours per week.

Why Serco

Meaningful and vital work: PCOs are key to ensuring the health, safety and wellbeing of residents, staff and visitors in their prisons. More importantly they play a vital role in reducing reoffending rates amongst residents, which is key to protecting public finances.

A world of opportunity: Our prisons hold a huge amount of variety and opportunity, with PCOs being able to progress into Ops Management or into specialist services such as Psychology, Education, Health or the Animal unit. It’s an ever-evolving career.

Great people: Because of our investment in safeguarding and rehabilitation, our prisons are calmer and can be very different to public prisons. You’ll also receive all the training and advice you’ll need from your friendly and supportive colleagues

What we offer

· Up to 6% contributory pension scheme

· Serco discounts which include cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships.

· Career long learning and development opportunities

· The chance to make a positive difference to residents and the communities we support

· A company passionate about diversity and inclusion

Apply

Please click on the apply button to complete your application.

Occasionally we receive a large volume of applications for our roles and when that happens, we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

This role is exempt from the Rehabilitation of Offenders Act 1974 and all offers of employment are subject to security clearance checks and approval by the Home Office, and satisfactory employment references.

We’re a Disability Confident employer and are committed to equal opportunities. If you have any additional queries, requirements or you need more time to apply, then please contact our recruitment team directly on 0345 010 4000. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.

Job Types: Full-time, Permanent

Salary: £27,464.00-£30,196.00 per year

Benefits:

  • Bike to work scheme
  • Company events
  • On-site parking
  • Referral programme
  • Sick pay
  • Wellness programmes

Schedule:

  • Day shift
  • Night shift

Work remotely:

  • No

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