Department: Strategy

The Senior Digital Strategist leads the development and delivery of integrated marketing programmes – with a specific focus on digital excellence. From deep customer insight, through to channel planning, content strategy, innovation and performance – they are proficient in leading teams and clients alike. The Senior Digital Strategist is a key lynchpin across the McCann Health Science, Strategy and Creative disciplines with a focus on digital, CX and engagement.

They are data-driven and creatively minded.

KEY RESPONSIBILITIES

Everything you do will be guided by our pursuit of excellence in Science, Creativity and Strategy.

Strategic Development

• Lead and oversee the development of strategies for various areas of digital marketing including: omnichannel marketing strategy, content strategy, social and influencer strategy.

• Research digital audience needs, attitudes and behaviours ensuring we bring the very best data together to uncover human behaviour and needs when it comes to channels, content and experience.

• Champion and identify the right digital planning tools for research, making recommendations for new tools where needed.

• Collaborate with Planners, UX and Copy on customer journey mapping and development of customer experience strategies.

• Drive channel excellence – across a range of needs including pharmaceutical sales force effectiveness, patient engagement and consumer marketing.

• Develop detailed customer engagement plans – including segmentation mapping, channel mix models and touchpoint planning.

• Focus on performance and KPIs in the context of overall business goals. Develop and report on robust measurement frameworks, and build optimisation plans.

• Collaborate with creative and digital studio teams to build breakthrough campaign work that accelerates digital performance.

• Lead or contribute to innovation projects, including hacks and partnerships.

• Develop playbooks for global brands for local market activation.

Client Management

• Support clients to improve their integrated and digital marketing efforts. Build strong client relationships, identify opportunities and contribute to new business pitches.

.Lead strategically and creative-led meetings both internally and with clients to drive discussions from an omnichannel/digital strategy perspective.

• Devise and run client engaging and effective omnichannel planning client workshops.

Leadership & Direction

• Write inspirational creative briefs and collaborate with UX, Creative, Copy and Digital Design/Delivery to bring ideas to life.
• Be a specialist area partner to Business Units – take the lead and provide support on digital/omnichannel projects, and be a lynchpin to UX and Digital Design/Delivery.
• Build relationships with the wider McCann Health and Worldgroup strategy and digital communities, and collaborate with our different agencies acrosstech, analytics, experiential and media.
• Identify opportunities for and build relationships with external partners.
• Stay abreast of trends and advances in digital marketing, bringing these to bear for the benefit of clients and wider teams.
• Support on new business pitches and proposals, taking the lead on digital, CX and engagement elements.
• Support team training for omnichannel/digital planning frameworks and tools, working with senior strategy leads and HR.

SKILLS & EXPERIENCE

What you will need to demonstrate to be successful at the job.

Required:

• A proven track record (at least 5 years or equivalent) in digital strategy within ‘top tier’ marketing communication agencies including experience of planning for health brands.

• Use of digital planning tools including social tools (e.g. NetBase, Brandwatch), analytics (e.g. Google Analytics, Adobe Analytics, Tableau), and trend and data platforms (e.g. Global Web Index, Mintel, Google Insight).

• Existing knowledge and experience of a variety of digital strategy frameworks.

• Experience with paid media including social.

• Cross medium creative awareness and understanding of new technologies.

• Confident and articulate in front of senior clients and large audiences.

• Must be able to build trust and respect of the Planning team and wider agency departments.

Desirable:

• Educated to at least Bachelor’s degree level in a related discipline.

• Pharmaceutical digital marketing experience – either client or agency.

WHAT WE OFFER

Perks beyond being part of one of the most accoladed health networks in the world.

Advanced analytics knowledge.

• A competitive salary and benefits

• Opportunities for personal growth and development

• A vibrant, collaborative office environment

• Strong links with our McCann sister companies and the IPG network, and associated resources