Team Manager @ Marks & Spencer - Orpington

Job Overview

2 months ago

Team Manager

Marks & Spencer - Orpington

Job Description:


M&S is changing, and it's changing fast! As part of our ongoing transformation to deliver "Stores of the Future" we are looking for strong, innovative and resilient Leaders, considered experts in their field to drive change and influence the future. It’s the simple ideas that spark from you and your teams that can make the biggest difference. We are working hard to ensure our store estate is fit for the future, by trialling different concepts and opening new stores – our plan is to open c.75 stores over the next 3 years that will offer our customers a new and innovative shopping experience, whilst maintaining the traditional M&S values our customers love.

Our Team Managers are responsible for leading 92% of our colleague population. As a Team Manager you are an integral cog within the in-store Management Team. Your role is to help our people be the best that they can be and to assist in driving sales, commerciality and service standards within your store.

One of the requirements for our Team Managers is flexibility to work across various departments including Food, Hospitality, Clothing & Home and Operations... but in return it will provide you with a strong grounding across all elements of our business and therefore support with career progression in the future.

The South East London region is a region of 18 stores, all the way from Simply Food stores up to the 2nd largest store in the business, Bluewater. Store locations are as far West as Croydon, North up to Greenwich area and as South as Dartford.

About the role

  • To drive a selling culture within your team
  • Consistently raise performance and capability of the team to support developing internal talent
  • To utilise and exploit data to support with operational decisions
  • Implement a continuous improvement mentality within the team
  • Work in partnership with the commercial team
  • To always energise the team to deliver first class customer service within a fast-paced environment

What’s in it for you?

  • Flexible working options – alternate weekend working
  • Standard working week 39 hours
  • 20% Colleague discount on most things from furniture, fashion and of course food
  • First class welcome to M&S with a tailored 12-week induction in your training store
  • Options to progress – it’s something we’re proud of at M&S. Only if you want to that is. If you don’t, it won’t stop us investing in your continued learning
  • Holiday Entitlement 28 days – with more earned the longer you’re with us
  • Celebration Day – a paid day off to celebrate something that’s important to you *
  • Charity Volunteer Day – A paid day away from work to support your chosen charity *
  • Perks and Discounts via the M&S Choices website (these are great and there are lots!) including;
  • Cycle to Work scheme where you can buy a new bike*
  • Annual bonus

About the application process:

You’ll initially complete a short online application form and then take part in a short video interview. If successful, you’ll be invited to an interview or assessment.

Ready to apply?

We are an inclusive employer and are committed to an active Equal Opportunities Policy which starts with our recruitment and selection process.

If you consider yourself to have a disability or learning difficulty which means you are unable to complete the application process online, please get in touch either by phone on 0345 300 3725 or by email [email protected] so we can make alternative arrangements for you.

  • Qualifying period applies

Similar Jobs

Area Manager in Training



Support your Store Managers to recruit, train and develop their teams. Then you’ll take on an area of stores and be responsible for taking the business strategy…




Naturally, you will have excellent ICT knowledge and the ability to identify the needs of the community around you whilst instilling excellent customer service…

Online Trading Manager


Royal Tunbridge Wells

As part of the leadership team, you will work a three-week rolling rota including weekends, early mornings, evenings and late nights.

Customer Service Advisor

Stephen James Automotive Limited


Arranging aftersales bookings by telephone and allocating work to relevant workshop teams. You will be responsible for the efficient and timely answering of…

Senior Development Manager

Countryside Properties


Are you an experienced and enthusiastic Development Manager looking for your next step?If you are passionate about property and are looking for a new…

Future Brands Team Assistant



Help prepare presentation materials for reports, conferences and events the Future Brands team. Manage and support teams diaries for meetings, away days and…

PR Manager



Responsible for writing and distributing press releases, working on press trips, creating and setting the yearly strategy, creating compelling, exciting pitch…


One Housing Group


Assisting in day to day accounting : Billings, Credit control, Budget reporting etc. Assist, as requested to provide a personal assistant service to the General…

Section Manager



You'll have an eye for detail, maintaining shop floor standards and coaching your team to do the same. As part of the leadership team, you'll work a three-week…

Contract Manager

Government Commercial Function


Provide commercial advice to the wider programme and effectively support the technical team delivering the programme;

Deputy Manager

Stonegate Group


Reward Card – 25% off Food & Drink. Wagestream – Ability to withdraw part of your salary prior to payday. Stonegate Xtra Rewards – Voluntary benefits from major…

Office Manager

Harris Primary Academy Haling Park

South Croydon

To organise and supervise administrative systems within the school. Contribute to the planning, development and monitoring of support services and/or management…

Senior Business Development Manager



The Business Development & Marketing Department leads on all aspects of business development and communications for Fieldfisher.

Team Administrator - Sydenham

The Acorn Group


Provide an accurate and efficient administrative service to sales team. Handle correspondence and letters in accordance with manager's instructions.

Experience Manager (12 months)

NatWest Group


Working with your team to manage the delivery of change from vision and inception through to post-live validation and monitoring.

Office Manager

Anthony Nolan


Location: Initially flexible working, normal base Anthony Nolan Head Office (flexible working location will be considered).

Customer and Trading Manager



You’ll love variety within your day and be a great team player, working side-by-side with your colleagues - owning the whole customer and colleague experience…

Duty Manager



Lead the store, in the store/Operations manager's absence. Work with the store leadership team to ensure the whole store operates effectively.

Duty Manager



Then, once the day is in full swing, you¿ll ensure it¿s all running as it should be ¿ handling customer queries, managing your team and ensuring the successful…

Engineering Manager - London


To achieve this, you will need to work closely with the individuals in your teams and the relevant people in the projects/teams in which they are currently…

Casino Marketing Manager

Kindred Group


Work in a matrix team with the rest of the Casino marketing team in order to share knowledge and build joint strategies wherever possible.

Procurement Manager

Government Commercial Function


Working closely with the Senior Commercial Manager, monitor and improve team efficiency by focusing on value adding work and staff utilisation.

Media Relations Manager

St. James's Place Wealth Management


Excellent stakeholder management skills and experience of advising senior managers on media tactics. Provide strategic and tactical communications advice to the…

BOTTEGA VENETA Sales Associate

Bottega Veneta U.K. Co. Limited


Ensures that any discrepancy is investigated thoroughly and reported to a member of the management team. Updates the members of the team, constantly and if…