Business Support Officer @ House of Commons - Westminster

Job Overview

2 months ago

Business Support Officer

House of Commons - Westminster

Reference number

141215

Salary

£26,715

Grade

Other

Contract type

Permanent

Type of role

Administration / Corporate Support

Working pattern

Part-time

Number of posts

1

Location

City of Westminster, London, SW1A 0AA

About the job

Summary

The Business Support Officer sits within the Education and Engagement Team who deliver face-to-face and online educational programmes and learning resources for schools, teachers, home educators and school-age children across the UK. We also manage engagement activities and campaigns that target the broader UK population, prioritising people and communities who are less engaged with Parliament and Members’ work. Our well-established public engagement activities continue to expand. Over 1 million people participate in outreach and engagement activities across the UK through workshops, events and the annual UK Parliament Week.

Job description

The Business Support Officer will work within a high-performing administrative team, co-ordinating finance support for the Education & Engagement Team. The postholder will also regularly collect and reconcile data to ensure all records are accurate and travel subsidy and expense claims are processed correctly and in a timely manner.

Part of this role will involve assisting with the booking process for schools, youth and community groups, and answering queries from both internal and external customers both on the phone and via email.

Responsibilities

The successful candidate will possess the following skills:

The ability to work within a high-performing office/administrative support team in a pressured environment. Proven experience in supporting a busy department and working to tight deadlines whilst ensuring attention to detail

Strong IT skills and proficiency in Microsoft Office (particularly Outlook, Excel and Word). Experience of working across multiple systems, such as databases and accounting and booking systems

Excellent communication skills both written and oral with the ability to convey complex messages clearly, concisely and effectively to a range of audiences.

Excellent interpersonal skills with experience of building and maintaining collaborative and effective working relationships with people at all levels and from diverse backgrounds

Benefits

  • Learning and development tailored to your role
  • An environment with flexible working options
  • A culture encouraging inclusion and diversity
  • A Civil Service pension

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